Introduction
Building the UK’s best network
VodafoneThree is the UK’s largest mobile network operator serving the fixed and mobile market. Since forming in June 2025, following the merger of Vodafone UK and Three UK, our mission has been to connect every community by building the UK’s best network.
We aim to achieve this through an £11 billion investment commitment, making it one of the largest, privately funded infrastructure programmes in the UK. By reaching 99% 5G Standalone (5G SA) population coverage by 2030, and 99.96% by 2034, we’ll bring faster, more reliable connections to cities, towns and rural areas.
These network improvements will keep communities connected, even amid the most challenging of weather events or global situations. They will provide businesses with the platform they need to innovate. And they will help Critical National Infrastructure remain secure in the face of increasingly sophisticated cyber threats.
All in service of transforming the nation’s relationship with connectivity, and the technology it enables.
Bringing together the best of both
Though we’re a relatively new company – and this is our first time reporting on our sustainability and social impact strategy – we’re not starting from scratch. By bringing together Vodafone and Three, we are building on the legacies of two established businesses, both of which have a strong track record of delivering a positive impact in digital inclusion, online safety and environmental action.
Because this is year one, the following pages will chart some of that historical progress made by Vodafone and Three respectively over the years, as it provides useful context for where we are coming from as a new entity. Following this, we will then reiterate where our focus lies, as VodafoneThree, moving forward.
We’ve made this choice because it’s important to us that we don’t lose sight of all the work achieved by Vodafone and Three prior to June 2025. After all, while we can’t expect to trade off the successes of either Vodafone or Three, we can build on past achievements – or learn from any missteps.
By being open about our limitations, as well as our accomplishments, we can begin to identify where our actions are either being beneficial or may need to change. From there, we can decide to repeat or recalibrate, in pursuit of: a reduced environmental footprint; an improved customer experience; and a more positive social impact.
Introducing everyone connected
Our new everyone connected sustainability and social impact strategy will help us roll out the network in a sustainable, safe and secure manner, by focusing on three distinct areas.
Extended device lifecycles, network resilience, renewable energy investment
It’s no longer enough for companies to simply reduce their environmental impact. Today, they must make active choices to help strengthen nature’s nervous system.
For VodafoneThree, that means designing a responsible network that can support resilient communities and ecosystems, connecting people with the technology they need to make their own climate-friendly choices.
In doing so, we’re striving to reduce our carbon footprint, deliver the most energy efficient network possible, and provide our customers with more sustainable solutions.
Inclusive access, confident users, resilient communities
When people are excluded from the online world, we are not only depriving individuals of their digital dignity, but depriving the UK of its economic potential. All at a time when the nation is becoming increasingly dependent on data, devices and skills.
With almost two thirds (61%) of Brits now saying being online is a fundamental right, rather than a luxury, these are the minimum standards that people expect from their digital experience today.²
VodafoneThree’s role in this is to help turn digital access into digital agency. By providing both reliable, quality connectivity and the skills that communities need to take advantage of it, we will protect vulnerable customers and promote community resilience.
Safe and secure digital experiences, healthy online habits
Between young individuals exploring the online world for the first time, older generations developing new digital skills, families trying to set healthy digital habits and marginalised communities searching for fair access, the UK deserves a safer online system
A transparent system that prioritises safe, secure digital experiences without limiting opportunity. One that invests in people as much as it does in technology.
By contributing to this ’network of care’, VodafoneThree will guide users on cyber, fraud and online safety, leaning on innovations that can empower, rather than endanger.
Extended device lifecycles, network resilience, renewable energy investment
It’s no longer enough for companies to simply reduce their environmental impact. Today, they must make active choices to help strengthen nature’s nervous system.
For VodafoneThree, that means designing a responsible network that can support resilient communities and ecosystems, connecting people with the technology they need to make their own climate-friendly choices.
In doing so, we’re striving to reduce our carbon footprint, deliver the most energy efficient network possible, and provide our customers with more sustainable solutions.
Inclusive access, confident users, resilient communities
When people are excluded from the online world, we are not only depriving individuals of their digital dignity, but depriving the UK of its economic potential. All at a time when the nation is becoming increasingly dependent on data, devices and skills.
With almost two thirds (61%) of Brits now saying being online is a fundamental right, rather than a luxury, these are the minimum standards that people expect from their digital experience today.²
VodafoneThree’s role in this is to help turn digital access into digital agency. By providing both reliable, quality connectivity and the skills that communities need to take advantage of it, we will protect vulnerable customers and promote community resilience.
When people are excluded from the online world, we are not only depriving individuals of their digital dignity, but depriving the UK of its economic potential. All at a time when the nation is becoming increasingly dependent on data, devices and skills.
With almost two thirds (61%) of Brits now saying being online is a fundamental right, rather than a luxury, these are the minimum standards that people expect from their digital experience today.2
VodafoneThree’s role in this is to help turn digital access into digital agency. By providing both reliable, quality connectivity and the skills that communities need to take advantage of it, we will protect vulnerable customers and promote community resilience.
Between young individuals exploring the online world for the first time, older generations developing new digital skills, families trying to set healthy digital habits and marginalised communities searching for fair access, the UK deserves a safer online system
A transparent system that prioritises safe, secure digital experiences without limiting opportunity. One that invests in people as much as it does in technology.
By contributing to this ‘network of care’, VodafoneThree will guide users on cyber, fraud and online safety, leaning on innovations that can empower, rather than endanger.
It’s no longer enough for companies to simply reduce their environmental impact. Today, they must make active choices to help strengthen nature’s nervous system.
For VodafoneThree, that means designing a responsible network that can support resilient communities and ecosystems, connecting people with the technology they need to make their own climate-friendly choices.
In doing so, we’re striving to reduce our carbon footprint, deliver the most energy efficient network possible, and provide our customers with more sustainable solutions.
Our 2025–26 impact
Since officially launching VodafoneThree in June 2025, we’ve already made good progress in line with these three pillars. The following actions have helped us support VodafoneThree’s wider strategy of becoming the number one telecoms company in the UK for customers, network and people.
Vodafone has been named
London’s
Best Network
by NET CHECK* for the 3rd year running.
Achieved Vodafone’s everyone.connected programme reaching its target of helping 4 million people and businesses cross the digital divide (including support for 1 million SMEs through business.connected), as well as Three’s £1 million fundraising milestone for charity partner, Samaritans.
Continued to roll out our 5G Standalone coverage, which will reach 99% of the population by 2030 and
99.96%
by 2034.
We remained on track to reduce emissions from our operations to net zero by 2027, with a further plan to achieve net zero emissions across our full value chain by 2040.
50 million people,
around 71% of the UK population, can now access VodafoneThree’s fastest 5G speeds, thanks to the sharing of combined spectrum. With more C-band spectrum than any other UK operator, VodafoneThree is able to deploy the technology at scale, meaning the network delivers what matters most to customers: increased capacity with faster speeds, over a wider area.
Launched our new retail repair service, ‘Fix & Go by Vodafone’, offering consumers on any network an affordable and reliable way to get their handset fixed in store by Vodafone repair specialists.
Retained our strong position in online safety through: propositions like Secure Net; partnerships with organisations like the NSPCC; and digital literacy initiatives, such as those delivered on the ground by Discovery, which supported 84,906 people in 2025.
More than
7 million
Three and SMARTY customers across the UK saw their 4G speeds boosted by an average of 20%, and up to 40% in some areas, thanks to the integration of combined spectrum.
Removed more than 16,500km² of not spots (areas where either Vodafone or Three’s network had limited or no coverage) – equivalent to an area 10 times the size of London.
Discovery – our expert team of on-the-ground digital skills trainers – was recognised for ‘Commitment to the Community’ at The Better Society Awards and for ‘Digital Skills, Community Improvement’ at the Connected Britain Awards.
Deployed ‘Multi Operator Core Network’ (MOCN) technology on more than
10,000
sites nationwide, enabling Vodafone and Three customers to connect to the best available coverage, at no extra cost.
* London’s Best Mobile Network: Based on the NET CHECK Benchmark measurement report of mobile networks in Greater London. Tested with latest commercially available equipment on four mobile networks, in March/April 2026.